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What will be your job like as a Win10 migration project engineer?

The Information Communication Services department is responsible for the operational activities of the entire ICT infrastructure of Technologies B.V.

The ICS User Services department supports workplaces and infrastructure for end-users. This involves incident resolving and executing change requests. All tasks are performed in close operation with the business, and delivered in line with our service portfolio and SLA.

ICS currently migrate Windows 7 systems to Windows 10, thus phasing out Win7 before the end of 2019. Although the project is running for two years already we need to increase speed for the remaining 1000 systems. The job assignment is participation in the project team, plan and execute re-installing existing systems with windows 10. Most of the work is automated with SCCM, but specific applications or configurations are done manually.

The job includes contacting the end-user for an appointment, installing o/s, installing applications, and handing over to end-user. The candidate will be reporting to the team leader of User Services and work closely together with the coordinator of the request team.

Responsibilities:

• Contacting the end-user for an appointment
• Installing the system and transferring required applications and settings
• Hand over to end user and provide 3 working days after-care
• Update administration

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