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For our client in Amsterdam Harvey Nash is looking for a Wintel Engineer

Startdate 03-jul-17

End date 15-dec-17

Responsible for the technical delivery and support of our X86 Wintel based platforms (Microsoft Server/Active directory, VMware), offering escalated support, meeting operational, project and initiative needs. Provide out of hours support

RESPONSIBILITIES, ACTIVITIES AND KEY DELIVERABLES:

* Provide technical capability, support and maintenance for our Wintel based platforms across Virgin Media including the delivery and documentation of the following:

-Operational, initiative and project based activities

-Technical applications support

-Capacity and availability management

-System level performance management

-Obsolescence management

-Patch, vulnerability and anti-virus management

-Technical design and implementation

-Backup & Disaster recovery management/capability

-Operating system hardening

* Work with service delivery & EUC teams to ensure the delivery into production of new or upgraded Wintel server/service changes are carried out according to agreed quality processes and schedules.

* Ensure support processes are defined and continuously reviewed, appropriate documentation created and training requirements are identified. Where appropriate prepare and deliver cross team training.

* Manage infrastructure assets ensuring the correct balance of proactive & reactive maintenance, to deliver optimum service levels.

* Provide technical design and architecture proposals to improve the existing Wintel Server infrastructure services, thereby improving efficiency, effectiveness and minimising costs.

* Work with asset management team in the area of software licence control & hardware asset management.

* Adopt & adhere to industry best practices.

* Ensure compliance with relevant standards e.d ITIL, Sarbanes Oxley, ISO 270001, COBIT & auditing authorities (both internal & external). Taking timely action to remedy any deficiencies and/or risk areas.

JOB SPECIFIC QUALIFICATIONS AND EXPERIENCE:

* VCP 5, VCP 6 and MCSE

* Experience of working within a Wintel (MS, SQL, VMware & Linux) systems support environment.

* Experience with SCOM, MacAfee, WSUS, HPSIM, HP Oneview

* Can demonstrate ability to take technical ownership of a problem or requirement.

* Understanding of MOF/ITIL/COBIT methodologies and is ideally qualified to ‘;foundation’ level or similar.

* Can demonstrate a keen awareness of the key business processes within the industry and how the current systems deliver and support these processes.

* Is able to effectively balance the demands of quality with project time constraints and devise imaginative and innovative solutions to issues that may arise.

* Can identify goals & objectives.

* Demonstrates a high level of interpersonal, communication, influencing & negotiation skills.

* Ability to communicate effectively to both technical and non-Technical audiences of all levels using various forms of communication.

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