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To drive and support the business change activities required to underpin IT simplification agenda. The client is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, supporting the business’ growth agenda.  The client is building an inhouse IT Transformational Change Capability that will partner closely with each area of the business to drive and embed IT change. This role, reporting to a Transformational Change Manager, will reside within the Group CIO function.  The role is delivery focused and will lead IT-driven business change in a programme or project environment.

The primary purpose of the role is to:

• Engage with senior business and IT leaders and executives to drive the change agenda
• Lead or be a team member on one or multiple change programmes, with oversight or leadership from a Transformational Change Manager (depending on project scale and complexity)
• Deploy measurable change management interventions and wider transformational change initiatives, usually in an Agile context
• Advise, coach, manage and mentor more junior change managers often via matrix leadership to build the capability
• Support the Transformational Change Managers to build the practice and drive improved ways of working
• Operate, with support where needed across change management, communications
• Work closely and collaboratively with other related departments, OD/OE, Internal Communications, Learning and Continuous Improvement, within the client to deliver a comprehensive service to the business using agreed methodology
• Equip the business with the skills to better manage and sustain change

Accountabilities
Work on projects to:

• Build or help build change management and integrated transformational change plans and manage delivery against these
• Build and manage change management deliverables and activities to a business-ready standard
• Ensure that the appropriate change management tools and methods are applied to IT projects
• Partner with other parts of the organisation (IC, OD, Learning) to deliver high quality change management interventions
• Work with colleagues to build the Transformational Change capability
• Develop agile mindsets and behaviours
• As a member of the IT Transformational Change practice, create an environment where members feel motivated, engaged, connected, able to perform to high levels and to grow and develop in their roles. This may include Line Manager responsibility.
• Work to develop the Transformational Change practice and facilitate knowledge sharing and capturing of good practice, and work to build and retain knowledge of external best practice (both in change management and

DIMENSIONS

• Member for the Transformational Change practice
• Reports to Transformational Change Manage
• Individual delivery of high impact change management strategies
• Liaises regularly with internal and external partner organisations, for the provision of consulting services

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