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Regional QVP4 support engineer

In this role, you have the opportunity to
Contribute to delivering the best personal IT for our Benelux customer’s employees. Personal IT will deliver and continuously improve services supporting the 94.000+ individual customer’s users that need to be productive whilst using their IT devices and related items. Personal IT is different from Enterprise IT, which focusses on supporting the customer’s business systems. Personal IT is all about end user productivity. Your work is scoped to the QVP4 service within Personal IT.

You are responsible for
•        Interact with the different teams within ITGS and related suppliers when needed and drive for resolution
•        Raise service improvements when needed, manage issues and resolve disputes
•        Installing QPV4 related processes and procedures

You are a part of
You will report to the Regional PIT Lead and work in a multi-disciplinary team with your regional counterparts and the Domain Lead.
 

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