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Subject Matter Expert Customer Hierarchy: 

1) Business/process scope: Personal Health & Health Systems – M2O and O2C 
2) Application knowledge (business/functional): Must: SAP ECC, MDM Informatica, Salesforce.com 
3) Data domain: customer master data, customer hierarchy, pricing master data 
4) Key areas of Responsibility: 
– Drive implementation of the Customer hierarchy in Business Partner Data Hub (source of customer data, based on MDM Informatica) 
– Provide requirements for further development of Hierarchy functionality 
– Drive implementation and testing 
– Drive Implementation of the hierarchy structures with the business: 
– For Personal Health , during the market deployment facilitate the mapping from as-is to to-be structure with the market, ensure the required pricing dimensions and reporting dimensions are covered, support migration of the pricing data by timely provision of Customer hierarchy for testing and go-live 

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