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Description

• Work in a global team to operate and deliver the storage service to end users
• Close working relationship with the end users and IT outsourced suppliers to deliver a stable end to end service
• End to End problem management and monitoring across the storage environment
• Develop tools and solutions either in house or in cooperation with storage service provider
• Work closely with end users requesting storage to understand their storage demand and type of storage required
• On boarding of new technical functionality into the service
• Document, maintain and improve service performance
• Maintain and implement new functionality and best practices
• Will be required to be on oncall rota as this is supporting a 24×7 operational service
• This is an onsite position
• Some evening calls or early work hours will be required due to the nature of being in a global team

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