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Our client is expanding its business to Sales activities. For the region overseas we have the assignment to create a comprehensive reporting solution to steer the call center activity on the Asian’s markets. The system adopted in the sales activities are Genesys Voice as well as Salesforce (CRM). The selected person will be responsible to design and develop the steering BI solution (dashboarding, Scorecarding) used to steer the business.

Assignment tasks

1. Create and develop the metadata as described in the scope document;
2. Cognos Report Studio create/develop/build high end visualization (Dashboarding, scorecarding).

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