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Voor onze opdrachtgever in Diemen is Harvey Nash op zoek naar een

Service Manager

Startdatum: z.s.m.

Duur: 5 maanden met optie tot verlengen

Uren: 40

Bijzonderheid: Ervaring binnen een grote corporate organisatie en/of binnen de telecom branche is een must.

Description:

The Operations team is a dynamic team where all the operational challenges of the client come together. Never a dull day with incidents and problems to be solved and processes to be improved. On top of that we work with partners in several countries making it a complex international environment.

We are looking for a Senior Service Manager to help us with 2 things:

– Implement and improve the OPS side of the work of the DevOps teams. Helping and coaching the teams.

– Improve ITSM processes and increase stability together with our colleagues of Shared Operations in Riga. Taking care of the day-to-day (major) incidents in that domain.

The perfect candidate:

– loves a challenge and stays cool

– knows everything about ITIL

– has more than 5 years of relevant experience

– is fluent in English

– doesn’t mind regular foreign travel

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