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Responsibilities:
– The resource has to perform a role of service coordinator with an intent to generate more CR work.
– Should have strong business process understanding and end to end views
– The candidate should be get engaged in discussion with the client IT managers and manage functional escalation on fly
– Good SAP experience/knowledge
– Strong communications, exposure working with offshore and should be a good facilitator
– Should have good ITIL skills (Incident, Change and Problem Management)

Skills:
Good SAP Functional hands on knowledge…

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