Online Payments & Fraude Specialist
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Your challenge
Working in an Accounting Operations (AccOps) organization, is working at the core of the financial heart of the organization. Your challenge is to support the E-commerce of the organization in its rapid growth with a focus on EMEA markets. The key challenges for the coming period will be to maintain a smooth financial operation of the online shop while working in an expanding and dynamic environment. Your role will be to manage the order to cash process of the direct channels on a daily basis. This includes the areas of payment processing, fraud screening and remittance clearing. Moreover, you will help defining and implementing finance related requirements and make improvements in the end-to-end online payment process as a whole where possible.
Your responsibilities
• Monitoring, analyzing and controlling the order to cash processes for credit cards and online payments
• Optimize fraud prevention tool
• Manage and optimize the remittance process
• Maintain a clear and up to date accounts receivable position
• Handle payment disputes and manual refunds
Review feasibility of new order flow’s from a finance and system perspective
Provide accurate and reliable reporting on sales to stakeholders of the shop
Responsible for making sure regulations are met
• Sparring partner for the central E-commerce team for implementing new functionalities and fixing issues
• Continuously drive improvements in the E-commerce processes
Independent working approach and become a subject matter expert in this area
Your team
The role will be situated in the credit and collections team within Accounting Operations in the Amsterdam. You will be in a supporting role to the central Digital E-commerce team and liaise constantly with your counterparts in other geographies. You have contact with IT and other supporting organizations regarding new implementations and issues and work closely together with our Financial back-offices.
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