Knowledge Management Communications Manager
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In this role, you have the opportunity to be part of a team that further develops and roll out the global Knowledge Management function at the organisation. As the organisation is moving into a Solutions company a harmonized knowledge management is a key enabler for success. In your role, you will support the businesses, markets and functions enabling to activate a culture of knowledge sharing.
Your challenge
As a Communications Manager you are accountable to manage the coordination of the communications activities with responsibility for strategy execution, communication impact and results, including cost tracking. You will develop strategies and determine how to use developed strategies and approaches to meet schedules and goals for communication across the programs in the Knowledge Management transformation.
Your responsibilities
• Build and maintain on existing communication plan for the Knowledge Management program and work out detailed communication plan, for impacted employees, in close collaboration with Change management and Global Communication team.
• Lead on maintaining appropriate and consistent language and terminology regarding the Knowledge Management program.
• Teaming up with the BC&D Communication Business Partner to support the global communication around the Knowledge Management program towards the leadership teams and all employees.
• Execute communication plan by developing and/or updating the necessary contents (success stories, key messages) and tools and activate across all internal channels (e.g. newsletter, animation, community posts, events).
• Lease with external agency to create tools as per the communication plan
• Act as a sparring partner for the core program team, work stream and deployment teams to ensure aligned and consistent messaging.
• Support Change management stream to apply creativity across work by seeking to develop new approaches for engagement and collaboration with relevant stakeholders.
• Maintain communication pages/areas within the Philips Knowledge Management program share point and ensure interlink to global intranet
• Monitor program communications budget.
• Set and measure program communication KPI’s
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