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Actitivities:
• Detect outages
• Search for Root Causes
• Define monitoring requirements
• Develop monitors / dashboards
• Active monitoring
• Act upon early indicators
• Actively participate in the technical (MI) Calls
• Advise on SIP’s
• Advise the management on improvements
• Handling Incidents within SLA
• Creating and analyzing Problems
• Assigning the problems with the right urgency to the backlog of teams
• Accepting the changes on the applications
• Close contact with Release Management
• Crisis management
• 24x7x365 ON

Requirements:
• Great understanding of the Payments Chain
• Master the RCA process (5 Why’s, Contributing factors, etc)
• Understanding the supportive infra structure
• Mastering the monitoring tools
• Great understanding of the Payments Chain
• Understanding the supportive infra structure

Addition:
• Perform daily corrections
• Weekly and Monthly corrections
• Alignment with Reporting Plaza
• Alignment with E2E availability
• Attending the Interbancaire calls
• Correct Service Now set up
• Correct RCA reporting
• Reporting for Interbancaire proposes
• Maintain Certificates
• Application corrections
• Hot Fixes
• Perform Load Testing
• Participate and advise on Infra changes

Requirements:
• Being accurate
• Mastering Service Now
• Linking pin of all available tools
• Owner of the correction SOP’s
• Knowledge of mainframe and midrange
• Understanding the supportive infra structure

Deadline: 04-07-2019 voor 13:00 uur
Tarief: € 63,-
Start: 01-08-2019
Duur: 4 maanden met optie op verlenging
Uren: 40

Let op: freelancers moeten bereid zijn voor de duur van de opdracht bij ons op de payroll te komen…

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