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Introduction

The holder of this position reports to the Group leader of the Industrialization team within D&E Software.

Job Mission

Industrial Engineering provides the people, means, methods and technical capabilities to introduce new products to the customer site. The engineer improves reliability, availability and serviceability of the products at the customer site, according to agreed specification. This means specification of operational requirements, co-design of new products, integration, validation, and introduction of new products and processes, and continuous improvement of volume equipment.
This vacancy is within the software support team. It includes technical support to local service organization in the field of software, software architecture, user interface, UNIX, Fab automation, application software etc. as well as testing and initializing solutions for any found structural problem.

Job Description

In the oraganisation product life cycle, the engineer has the following responsibilities:
– Represent the customer support sector in the co-design phase and make sure the service requirements are implemented in the design.
– Take care for new product introduction towards field organization
– Take care for structural improvements and feedback on structural improvements towards development team.
– Review technical documentation to determine the Industrialization impact.
– Define documentation, spare parts and tooling for the global service organization.
– Be the expert in analysis of complex problems on-site
– Knowledge transfer from development to local service organizations
– Analyze global product performance and define requirements for co-design improvement.

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