GIS Engineer
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For our international client we are looking for a GIS Engineer.
Location: Rijswijk (ZH)
Start: 1-12-2017
End: 30-11-2018
40 hrs./week
Within Technical Landscape Services (TLS), Subsurface Wells & Technical Infrastructure (SW&TI) supports the infrastructure for Technical Professionals in Exploration and Production operating from various locations around the globe. It includes GIS (Geographic Information Systems) specific back-end services for the global Geomatics community, which are provided by a virtual team located in the Netherlands, USA and Bangalore. We’re looking for candidates to strengthen the team covering operational support, service improvements and technical project lead related activities.
Main activities
Operations:
-Provide 3rd line operational support, with focus on day to day incident management related to Portal for ArcGIS, ArcGIS Server, ArcSDE, FME Server and Oracle on Linux
-Troubleshooting and resolving complex technical application issues: application access, recovery and tuning
-End-to-end monitoring and problem management across all technical areas
-Act as interface between our customers and various infrastructure support groups providing operating system and storage/network support
-Work very closely with the customer to provide guidance in the effective use of GIS systems, products and services (mainly ESRI technologies)
Participate in global pro-active GIS service enhancements:
-Plan and participate in global GIS backend ever greening activities like new releases, security patches and application upgrades
-Automation of workflows maintaining applications (i.e. upgrade, migration, stabilization, workarounds)
-Document, maintain and improve service performance metrics
Participate in new ArcGIS Server deployments and introduction of new technologies:
-Translating customer requirements in infrastructure design and managing component infrastructure provider’s delivery on new requirements
-On boarding (technical support) of new GIS functionality into the service, ensure appropriate transition from project to support
-Deployment of GIS backend services to new locations around the globe liaising with hardware, storage & operating system component infrastructure providers and customers
-Contribute to successful project delivery within agreed time and budget
Knowledge skills and abilities
Must have:
-Master’s degree in computer science, geography, GIS, or other closely related field
-Minimum of three years of work experience in similar role
-Excellent GIS backend application support skills covering ArcGIS Server, Internet Information Services (IIS), ArcSDE and Oracle on Linux
-Very good IT Infrastructure skills covering Windows Server (and Linux) administration
-Experience with middleware administration and configuration (Web applications on IIS, Tomcat, Active Directory, Kerberos KDC, DNS)
-Exposure to Python scripting (optional PowerShell)
-Customer focused and pro-active attitude; enjoy customer facing, taking end-to-end responsibility
-Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution
-Excellent communication skills in English, both spoken and written
-In-depth analytical and troubleshooting skills on a variety of platforms
-Be flexible, and willing to work outside of normal office hours in order to ensure that service and high customer satisfaction is maintained
Nice-to-have/preferred:
-ArcGIS Desktop and spatial data type knowledge
-Experience with FME workbenches
-Experience participating in a virtual team of people delivering global services/projects.
-Experience in multinational/multicultural enterprise
-Exposure to the oil and gas industry. In particular exploration and production, preferably in the Subsurface/Geomatics arena
Interested? Send us your English CV, motivation and hourly rate.
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