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Building and Delivering Expertise related to cloud services:

• Identify and assess business and IT cloud service requirements and translate them into technical solutions, possible tasks and effort;
• Provide subject matter expertise as part of the product and service development initiatives in CoE Technology team;
• Present cloud services solutions to internal owners and managers;
• Participate and help from the technical aspect in handing over cloud services to the internal owner and assist in the adoption of these into service portfolio of the owners
• Lead in extending cloud services foundation architectures and standards
• Actively seek opportunities for improvement and innovation related to cloud services;
• Extensive understanding of the cloud hosting services that are already present (Azure, vCloud, AWS);
• Lead for IT Projects that are focusing on cloud services and/or cloud hosting services analysis, feasibility studies and plan solution with internal and external customers. Able to work with given restrictions and constraints to match the organizations requirements;

Project Delivery

• Create design specification documentation, solution documents and project documentation
• Support the Project Managers in breaking down the solution into activities and provide estimations for creating project budgets;
• Coordinate any activities with Project and CoE Team and ensure targets and performance are met;
• Own the cloud solution during the projects and ensure successful transition to Operations
• Provide guidance on architecture and technical and functional aspects of cloud services to Opcos and projects

Project Management

• Lead projects related to the assigned function with attention for all relevant aspects:
• Scope management
• Planning, deliverables & resources
• Financial management
• Risk, issue & quality management
• Collaboration, relationship & stakeholder management
• Project governance
• Contract management

Measures of success / KPI’s:

• Global Business Function, Region and OpCo representatives are satified with the provided IT enablement
• Global Business Function, Region and OpCo representatives are satified with the responsiveness of the Functional Consultant
• Key suppliers are satisfied with the cooperation and responsiveness of the Functional Consultant
• Project Managers and (Global) Programme Managers are satisfied with the contribution of the Functional Consultant in projects and programmes

Challenges

• Complicated stakeholder field
• Speed of cloud services changes that are happening on the vendor side is faster then the speed of adoption inside of the organization so demand is running ahead and sometimes this obstruct some of the projects
• Legacy and shadow IT usage is spiking and internal organization doesn’t yet consider it as priority so sweep activites are slow
• Ensure that cloud usage is done in compliancy with proposed governance

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