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Algemene design principes voor support:
•Grid is owner of the transition; support (roles) facilitates and challenged
•Support is temporary available(demand driven); in the design phase is capacity and duration determined
•The role of the Grid (line organisation) is accountable and responsible
•The role of the support organisation is supportive, consulted and informed
•The support organisation monitors output
•AAB is setting the framework (guidelines)

DevOps Transformation Facilitator
Tijdens de Grid Journey (althans de eerste 8 maanden daarvan) zal het grid ondersteund worden door een Transformation Facilitator…

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