Demand Management & Business Analysis Consultant
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Demand Management & Business Analysis Consultant is needed to lead the development, implementation and transition of IRM IP Demand Management and Business Analysis processes, including:
• Business Demand Management
• Business Analysis Standards, Policies and Procedures
• Business case definition, incl. ROI & TCO calculation
• Release Prioritization
• Business & functional requirements documentation
• Agile software development, Product Owner & Scum Master roles & responsibilities
• Continuous Improvement
• Innovation
Responsible for the development, implementation and improvement of the above process, including the following process attributes:
• Policies, Objectives & Plans
• Processes & Process Descriptions
• Standard Operating Procedures
• Templates & Checklists
• RACIs
• Process KPI’s
• Process & automated Controls
• Supporting Tooling & Infrastructure
• Skills, Role Descriptions, Staffing Levels, Resource Planning
• Ways of Working (DevOps, Agile, Continuous Improvement)
In order to meet the project objective, the consultant is expected to:
• Elicit and document business requirements
• Translate business requirements into functional requirements for the associated processes, process workflow and controls
• Assess existing processes and associated process gaps/ improvements
• Document existing processes
• Design, document and embed to-be processes in the organization
• Act as a sounding board for alternate ideas/solution
• Propose alternate solutions to simplify, improve and automate solution
• Apply independent thinking to problem solve
• Lead discussions about process redesign
• Communicate and manage stakeholder expectations
• Define process performance targets and measure compliance
• Apply knowledge of business process modelling
• Plan, monitor and report on status
• Educate business users responsible for managing and operating business processes
• Facilitate process workshop
• Document procedures and present new process designs to stakeholders
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