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Support sales staff in the achievement of set revenue and GP budgets in line with company directive and objectives. Provide product based technical sales support and training to authorized business partners. To plan, manage and report on vendor portfolios to maximize our client’s value-add and ensure success in terms of revenue and profitability. Work with vendor and sales team to develop and execute compelling solution propositions for our client, Resellers and their end users.

Sales

• Generate and provide customer quotations (verbally and in writing) as requested by the sales staff and business partners 


• Support the efficient promotion of differentiating our client’s value propositions through sales engagement and partner training 


• Provide presentation and demonstrations for end users on behalf of our business partners


• Establish strong, productive vendor relations 


• In coordination with sales staff, proactively work within resellers to position product line and ensure comprehension of portfolio 


• Build visibility with vendors and customers to create a competitive distribution advantage for the products 


• Work with full marketing team, vendor and sales to develop compelling programs and initiatives 


• Maintain competitive awareness of other vendor products and other distribution activity 


• Provide internal updates on a regular basis 


• Represent vendor’s product effectively and accurately 


• Present vendor marketing programs and objectives to sales force
  

Customer Support

• Point of contact for customer inquiries regarding solution designs 


• Liaise with and support all other internal teams 


• Assist with customer events as necessary

Sales Support

• Support sales team with product positioning 


• Work with sales team to understand product trends 


• Ensure customer operations have the necessary product and promotional information 


• Develop product presentations for the sales force 


• Work with product management to train Sales staff and Customers on specific vendors products

Administrative/Self Development

• Maintain and develop own knowledge of our client’s services portfolio through vendor and third party partners taken to market via the reseller channel 


• Provide input to training materials where necessary 


• Deliver technical training and workshops 


• Maintain appropriate vendor certifications to maintain accreditation in line with vendor programs 


• Maintain knowledge of vendors pricing and channel support tools

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