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The primary responsibility of the Change and Communications (C&C) Lead is to help the organisation prepare for and adopt new realities brought about by Global programmes and initiatives. These might concern new technologies, business systems, processes and/or organisation structure, roles or culture. The C&C Lead is part of the CoE Technology team and can be seconded to project(s) or programme(s) within the Technology domain.
 
Within a programme, the C&C Lead is creating and implementing change management strategies and plans that:

• maximise buy-in for the change
• manage and mitigate the impact of change plans on employees and organisation
• Minimise resistance to increase the benefit realisation and value creation and maximise employee awareness and adoption.

 
The change management strategies and plans align and support the timelines and deliverables of the programme team. The C&C Lead will collaborate closely with the functional owner (programme team/leaders in GIS and local OpCos) that is responsible for implementing the change. The C&C Lead will design and deploy change management tools and strategies such as impact analysis, stakeholder engagement, business readiness, communications and training.
 
The C&C Lead will about 80% of the time be involved with project Astro. The main goal of Astro is: Centralisation of Local IT-infrastructure of divers Opco’s.
The C&C-lead is involved (per Opco) with stakeholder-analysis, impact-analysis of the change (mainly HR-releated) and trusted-advisor for Opco IT-manager.
Divers templates are in place, like stakeholder-analysis template, communication-template, etc,. Sometime a local C&C-counterpart will be available who will mainly do the execution. You as Lead C&C are the coach / advisor for this local C&C.
 

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