Change Consultant
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For our international client in The Hague we are looking for a Change Consultant for Integrated IT Delivery Teams.
Job description
The role is a Change & Engage (C&E) lead role supporting IT delivery teams and related elements of the Digital component of the HR Journey to World Class Transformation Programme, with Workday being a key element.
The big focus areas for the role are (all from C&E lens):
• Testing: engagement, facilitating upskilling sessions, facilitating conversations between technical and HR SMEs, providing support materials; providing thought partnership to the IT Testing team on the needs and views from the HR audiences and testers, etc.
• Redesign/Integration/Connected applications, incl. stakeholders in Fin/IT/etc.: injecting customer/UX lens, supporting Change Impact Assessments, creating and realising C&E plan for the impacted audiences (HR, IT, Finance).
• Cutover: helping to shape the approach by prominently positioning UX perspective, supporting technical Cutover team by translating complex content into clear and simple messages for the HR audiences and IT communities; working closely with the rest of the C&E team and Internal Communications.
• Hypercare: driving the C&E approach, creating a plan, ensuring delivery by connecting and managing a complex matrix of stakeholders, parties across HR, IT and the programme.
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