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The Centre of Excellence Business Enablement (CoE BE) is responsible for the technical standards and guidelines of cross-functional solutions like ERP, MDM and BI applications. Next to that, the CoE BE is managing a whole portfolio of projects and programs to develop new, implement, rollout and adapt the cross-functional solutions in cooperation with the related functional Centre of Excellence and the Operating Companies (OpCo’s).

The primary responsibility of the Change and Communications (C&C) Lead is to help the organisation prepare for and adopt new realities brought about by programmes and initiatives. These might concern new technologies, business systems, processes and/or organisation structure, roles or culture. The C&C Lead is part of the CoE Business Enablement team and will be allocated to project(s) or programme(s) within the Business Enablement domain.
 
Within a programme, the C&C Lead is creating and implementing change management strategies and plans that:

• create awareness of the change
• maximise buy-in for the change
• manage and mitigate the impact of change plans on employees and organisation
• Minimise resistance to increase the benefit realisation and value creation and maximise employee awareness and adoption.

 
The C&C Lead need to take the lead in creating the necessary communication products like event planning, narrow-casting, newsletters and sharepoint sites.
 
The change management strategies and plans align and support the timelines and deliverables of the programme team. The C&C Lead will collaborate closely with the functional owner (programme team/leaders in GIS and local Opco’s) that is responsible for implementing the change. The C&C Lead will design and deploy change management tools and strategies such as impact analysis, stakeholder engagement, business readiness, communications and training.
 
The C&C-lead is involved (per Opco/initiative) with stakeholder-analysis, impact-analysis of the change (mainly HR-releated) and trusted-advisor for Opco IT-manager.
 

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