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Your contribution as BAS Lead will be to all aspects of support, maintenance and sustainability of global applications including its retirements and transition to replacement. The BAS teams work in a shoulder-to-shoulder model with the Centres of Excellence (CoEs) in the Global Solutions department. They act as a gatekeeper for commonality, standardisation of the solution template as was designed and implemented. To optimize the delivery of application services the BAS Lead will drive active engagement with the users of common solutions, the OpCo’s and global functions.
 
In this role:

• Collaborate with key stakeholders in the Enterprise Architecture domain and Global Solutions department and deliver input on application and technology roadmaps, standards, policies and best practices documents
• Build pro-active partnership with the (Delegated) Functional Owners and Key user Networks to enable continuous improvements of business processes and the application templates
• Create initial service designs ensuring that applications are meeting or exceeding service specifications, e.g. on robustness, scalability, availability, reliability, and cost effectiveness
• Qualitatively monitor project quality outputs to ensure they are fit for purpose and fit for use within operational service
• Manage a team of BAS specialist and develop them in a team of Application owners that drive continuous improvement to ensure solutions are fit for purpose (fulfil needs) and fit for use (availability, performance, stability). Together with your team of BAS specialists, you are accountable for ensuring that all aspects of support, maintenance, sustainability and transitions are delivered securing application health and driving optimization to ensure fit for use/fit for purpose applications, which will ultimately lead to the satisfaction of users of common solutions, OpCos and Global Functions.
• Takes ownership on the full solution lifecycle. Besides focus on fit for purpose, there should be a clear drive to improve fit for use by leveraging AMS services such as archiving, central test management, OCC, Documentation, etc.
• Ensure that all global application services and related technologies underpinning the business operations meet agreed service performance, availability, continuity and security commitments, and is compatible with the blueprint architecture provided by Global Solutions

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