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Enterprise Resource Management is there to make IT delivery simpler and faster for everyone, helping our IT staff spend more time on delivering value to the business. The Enterprise Resource Management team is really focused on understanding the impact on all the communities in Integrated Technologies and ensuring our staff receive clearly prioritized and integrated “asks”, processes, and tools – freeing up more time to dedicate to delivering value to the business.

The role will focus specifically on IT Evolution initiatives and activities, to ensure and aid in a smooth supported process when the new IT organization goes live. This will range in a broad set of different and innovative projects and initiatives that will vary in approach and content The Enterprise Resource Management Team is looking for an experienced Business Analyst to help initiate and deliver these initiatives and projects The Business Analyst is responsible for identifying and documenting the business needs of Senior IT stakeholders and helping to determine feasible solutions at operational- tactical and strategic level to meet business needs or resolve resourcing challenges. This position will give you high visibility in the IT organization and offers a great opportunity to grow to become an active thought partner and solution visionary who shapes the technology demand and direction in the IT community.

This position has the following accountabilities:

• Capture business problems, value drivers, and functional/non-functional requirements, including health, safety, security, usability, data, and supportability considerations. 
• Translate requirements into solutions and assess the risks, feasibility, opportunities, and business impacts of various solution options. 
• Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.
• Create clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle.
• Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution. 
• Interact with designers and developers to understand software limitations, deliver elements of system and data (base) design, and ensure that business requirements and use cases are handled.
• Create acceptance criteria and validate that solutions meet IT needs through defining and coordinating testing. 
• Create and present compelling business cases to justify solution value and establish approval, funding and prioritization. 
• Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality. 
• Understand and stay abreast of relevant architectures and technologies related to Resource Management (e.g. ServiceNow, IQN, Workday, People, Kenexa, PowerBI, ITBM Datawarehouse). Research potential solutions and innovative ideas. 
• Lead stakeholder management activities including facilitation of opportunity framings, large design sessions, or problem solving workshops

Special Challenges:

• Be part of a wave of continuous change and crucial implementation deadlines/targets across the term.
• Be able to have a design-minded as well as analytical mindset to tackle a varying degree of different of challenges with abstract and innovative solutions.
• Ability to juggle multiple different projects and initiatives that can vary from analytical insights, improvement opportunities as well as some emphasis on communicating effectively to the IT community and be able to translate our aims, goals and progress
• Respond to organizational and environmental changes during in-progress activities.
• Guide senior IT stakeholders to gain acceptance / sign-off despite competing objectives. Manage requirements to the smallest set that will provide the biggest impact in advancing business objectives and end-user buy-in.
• Describe technology in terms easily understood by business customers and set realistic customer expectations for the project outcome. Adjust customer expectations in accordance with changes in scope.
• Work closely with senior IT leaders to build trust and understand their goals, motivations, constraints, risks, and operating environment.
• Work with other partners such as HR and Contract & Procurement with regard to recruitment and sourcing
• Work with external suppliers at tactical and strategic level
• Collaborate with not just the IT organization but also have frequent contact with HR and HR’s Recruitment division.
• Be part of a wave of continuous change and crucial implementation deadlines/targets across the entire year.
• Work with not just IT challenges but also Recruitment specific challenges and be able to capture and understand non-IT requirements, issues and data sets.
• Guide senior IT stakeholders to gain acceptance / sign-off despite competing objectives. Manage requirements to the smallest set that will provide the biggest impact in advancing business objectives and end-user buy-in.
• Describe technology in terms easily understood by business customers as the role also encompasses other stakeholders such as HR.
• Generate innovative approaches to existing problems or new opportunities.
• Work closely with senior IT leaders to build trust and understand their goals, motivations, constraints, risks, and operating environment. 

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