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The Process Transformation Office (PTO) is supporting the implementation of Summit from an End to End process perspective. This dynamic organization consisting of approx. 120 people that have deep understanding of all key business processes in FrieslandCampina. Once Operating Companies are live, the PTO supports them in capturing the value.

Job Description

We are looking for a Post Go Live / Hypercare Consultant with SAP SD (Deliver) and LSP Integration (by EDI) knowledge to help with the go-live of the Summit template in the Salatiga (Indonesia). The scope of the template contains inbound/outbound deliveries based on sales orders, purchase orders, and stock transport orders. Further the template works with shipments and shipment costing. Part of the template is that we integrate SAP ECC SD with the WMS of our Logistics Service Providers. For this integration we make use of EDI, AS2, iDOC, webservices and EDIFACT

Your main job is to:

•   Support the Go-Live event on location

•   Support the end user organization during the first weeks of execution according to the new business and system processes.

•   Support defect investigation and resolution according to the agreed escalation path in case of business impact.

•   Ensure the template solution and the foreseen as-is state is adopted in the business as usual situation.

•   Update Go-Live Documents as necessary (Work Instructions, Job Aids, Technical Documentation).

•   If needed, support the Stock Conversion Activity before and during the Go-Live Event.

The consultant we are looking for is a communicative and self-managed professional with experience within SAP SD (Deliver) and LSP Integration (by EDI). You have a deep understanding of key warehouse and distribution business processes and an in-depth knowledge of (part of) the global template solutions within this domain. Next to that you are an all-round team player capable of working in a global environment. You work in a team of experts to prepare the business for the mass deployment of the Summit template solution and address operational and functional challenges, ensuring that the global solution is functioning as expected.

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