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Description

As a member of the Landscape Operations & Integration Analytics and Automation team: This position will provide organized/visual data and automation as well as a framework to empower self-sufficient users transcending organizational boundaries, so IT may better understand their data and take actions to improve. The Analytics & Automation team enables the client IT to become an insight-driven organization that uses data to improve IT operations and incorporates data analytics across the organization and company’s culture. This position includes development of use-cases for a variety of Service Intelligence tools and development of the necessary correlation across different data sources, having analytical and reporting capabilities across high volumes of data from various sources with a proactive and predictive operational focus. Works with Business Analysts and business SME/users to assess opportunities and collect/prepare/build reports. Ensures report design is visually attractive, easy to use and navigate. This position involves actively working with data analytical capabilities of tools such as ServiceNow, Power BI, Alteryx and Azure to proactively detect trends and anomalies. The role will also develop analytical algorithms, statistical models, and analytical tools for the Enterprise. Employs complex techniques (such as trend analysis, classification algorithms, optimization and simulation) and has advanced technical skills (including coding). In addition, this position will also be responsible to engage with IT stakeholders as needed, working in a virtual team across the globe to prepare a story around the data analysis and present to various levels in the organization with a clear story and next steps.

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