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PURPOSE & ACCOUNTABILITIES

Purpose

C&P’s (Contract & Procurement) stated ambition is to transform C&P into a true “Commercial Powerhouse” that delivers “Most competitive supply chains” together with our partners. Amongst the various levers to achieve this Commercial Powerhouse will “Digitize the Core” of Commercial Powerhouse by implementing and enhancing SHARP, the project that introduced SAP ARIBA to the client. SHARP is the system for Contract & Category Management, touchless RtP automation, Guided Buying and easy to use and state-of-the-art procurement Catalogs, including access to Supplier Catalogs. SHARP is delivered as a market-service, ‘in the cloud’ which is used by a few thousand other client companies, thus Operations and further implementation of SHARP are not able to be totally controlled by our client.

With a growing focus on the alignment and simplification of IT systems used in the client- with the goal to increase user satisfaction and business value listening to and embedding frontline user feedback on a Continuous Improvement basis & implementing more standard solutions at lower costs is crucial. This will come with a high amount of change in the business, hence a strong Change & Engage capability (C&E) is a prerequisite. For this role the focus is on embedding the new global C&P systems and supporting the rollout of additional SHARP scope & functionality scheduled for progressive deployment through 2020

The primary purpose of the role is to:

• Deliver Change & Engage capability in a way that is fit for the future – with an agile, integrated approach (mindset/behaviour, methodology, process)
• Apply Change & Engage capability expertise and consulting skills to create and execute (on smaller projects that help to meet the business change challenge and achieve their business value goals
• Work in collaboration with IT or business project manager(s) to ensure the project(s) are equipped and resourced to manage the integrated execution of all change management activities to help ensure a successful delivery of the business outcome
• Drive communications to our Front-line users, either relating to projects or processes

Accountabilities

Depending on project size, support or drive the following activities:

• Assess the business change to determine the right Change Strategy and approach
• Provide expert Change Strategy and Planning to business change challenges
• Ensure that the appropriate Change Management tools and methodologies are applied to IT projects
• Partner with other parts of the organisation (IC, OD, Learning) to deliver high quality Change & Engage capability interventions
• Develop agile mindsets and behaviours
• Measuring the effectiveness of Change & Engage capability efforts
• Integrate the different change disciplines on projects, e.g. communications, training, stakeholder engagement

 DIMENSIONS

• Member of Commercial Powerhouse Operations Systems and Process Innovations (SPI) team
• Reports to Program Manager SPI
• Individual delivery of high impact Change & Engage capability strategies as part of Project Delivery on projects or embedding activities to support delivery of business value

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