System Application Manager
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Manufacturing – System Application Manager
Role summary:
The Functional Application Manager configures and maintains manufacturing workflows in SAP/MES according to the Excellence standards and acts as Functional 1st line support in P2FG MES related questions.
Act as process and systems custodian, captures learnings and improvements and actively participates in the community to share and drive Manufacturing Excellence standards
KEY AREAS OF RESPONSIBILITIES
• Configure and maintain manufacturing and equipment mgmt. workflows in SAP/MES
• Work within Excellence Process using standard capabilities available in the P2FG Global Template
• Ensure compliance with QMS and other local regulations
• Support the local factory on a day-to-day basis, as a 1st contact for the local business in MES related requests
• Dispatch any issue that cannot be resolved to the MES and/or ERP support team, by filing an incident ticket
• Co-create new functionalities with the P2FG community (design/test)
• Point of contact between central IT team and local business, for patch upgrades, new releases coming from the P2FG Program
• Open SFCs, interfaces between MES and ERP, MES and Shop floor equipment (testers, production machines)
• Point of Contact with IT Global Services for Maintenance Windows related to P2FG MES, incidents and other performance related issues
• Update and distribute user documentation in accordance with local training processes for P2FG MES enabled processes
• Train local key users in accordance with local training processes for P2FG MES enabled processes.
• Communicate changes that may affect system performance to the P2FG MES Global Support team when new product lines are added, production volume increased, so ensure server capacity stays in sync with increased activities
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