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Introduction

In close co-operation with colleagues from software and other disciplines (mechatronics, optics, electronics) the software engineer is a member of a multi-disciplinary team. In these teams software plays an important role for the success of the organisation. Since software is an integrating competency, it is an essential added value for the organisation.

Job Description

Next to regular SW Engineering tasks, the software troubleshooter is responsible for creating clear translations of customer problems into software issues, prioritizing, investigating, solving and releasing these software issues including design changes and documentation according to the organisations' quality standards. Customer satisfaction is the number one driver for the organisation and thus for every software engineer and Troubleshooter.

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