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Global Information Services (GIS) has a worldwide responsibility for all IT processes, solutions and services. The aim is to further enhance HEINEKEN Global Functions by delivering common business driven solutions and services.
 
Global Solutions (GS) covers the management of business relationships and the design, development and implementation of common solutions by following a consistent and rigorous programme and project management methodology.
 
The BI Functional Consultant (FC) reporting to a Centre of Excellence (CoE) Manager supports the designing, building and delivering of expertise and support to projects related to the Analytics domain.
The FC is responsible for the design and built of Analytics Solutions taking into account the lifecycle management of specific applications that are in scope of the Centre of Excellence and has a role in projects related to the implementation and changing of those solutions. The FC actively seeks for improvement opportunities in business processes and IT enablement. Within any activity, the FC will need to manage; project-related items within the allocated tasks to his/her area of expertise in accordance with GIS project management standards. Within the area of expertise a FC may also be allocated and expected to manage project tasks on the assigned activities based on content, availability and project characteristics like scope, complexity and throughput time.
 
The BI Functional Consultant is expected to:

• Design new Analytical solutions and take the technical end-to-end responsibility during the implementation phase ensuring the solution will meet the technical and business requirements
• Understand the end-to-end service not just the technical or functional components and business impact from a user’s perspective
• Develop win-win, collaborative relations that add clear value to all internal and external stakeholders
• Understand and interpret financial information to ensure value driven decision are made and the impact to the organisation clearly articulated
• Actively embrace and promote change, especially from a business perspective

Lead by example and actively engage and motivate individuals around them

Project Delivery

• Participate in projects related to the definition, design, construction, (test) and implementation of in-scope IT solutions
• Active role in the Functional/technical design and built of IT solutions
• Responsible for validating requirements for designing IT solutions
• Accountable for creating the functional design of IT solutions
• Responsible for creating the technical design of IT solutions
• Consult on which IT solutions to select
• Create and analyse functional and technical designs, asses the solution direction (costs effectiveness, functional and technical fit of the solution) and support the development of the solution
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• Formulate and maintain system- and user documentation in designated knowledge management repositories
• Contribute to the handover of Global solutions/in-scope IT solutions to Global Application Services
• Assess the complexity of projects and together with business project managers propose which prerequisites and competencies are required
• Coordinate and provide (end user) training related the in-scope IT solutions

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