Storage Support Specialist
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For our international client in Rijswijk we are looking for a Storage Support Specialist.
Location: Rijswijk
Start: 1-9-2017
End: 28-2-2018
40 hrs./week
Project description:
Work in a global team to operate and delivery the storage service to end users -Close working relationship with the end users and IT outsourced suppliers to deliver a stable end-to-end service
-End-to-end problem management and monitoring across the storage environment -Develop tools and solutions either in hour or in cooperation with storage service provider
-Work closely with end users requesting storage to understand their storage demand and type of storage required
-On boarding of new technical functionality into the service -Document, maintain and improve service performance -Maintain and implement new functionality and best practices
Technical skills and experience:
-Good Exposure to Storage Technologies, with Isilon experience preferred -Either Isilon command line or good Linux skills required -Operational support experience with NetApp and/or EMC Isilon Storage -Knowledge of key NetApp components such as hardware, ONTAP, Snapvault, Snapmirror, OnCommand/DFM, MetroCluster, quota management -Knowledge of key EMC Isilon components such as hardware, OneFS, SnapshotIQ, SyncIQ, InsightIQ, SmartQuotas, SmartPools, SmartConnect -Working knowledge of active Directory and DFS -Infrastructure hosting skills focused on Redhat Linux and/or Windows OS
Soft skills and experience:
-Pro-active attitude
-Propose and execute technical and service related improvements
-Customer focused and Pro-active attitude
-Enjoy Customer facing, taking end-to-end responsibility.
-Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution
-Excellent communication skills in English, both spoken and written
-In-depth analytical and troubleshooting skills on a variety of platforms
-Open to new challenges and good adaptability to various technical environments
-Strong willingness to learn, improve and share knowledge
Interested? Please send us your English CV, motivation and hourly rate.
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