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Functie
Engineer

Expertise
Dns, Gis, Kerberos, Linux, Ms Sql Server, Oracle, Python, Tomcat, Windows Powershell, Windows Server 2012 R2

Werkzaamheden
GIS Service Engineer

Startdate: 1 July 2016
Enddate: 30 June 2018
Position Type: Full-Time
Location: Rijswijk

Main activities
Operations:
· Provide 3rd line operational support, with focus on day to day incident management related to ArcGIS Server on Windows Server, web map viewers, ArcSDE, SQL Server and Oracle on Linux
· Troubleshooting and resolving complex technical application issues: application access, recovery and tuning
· End-to-end monitoring and problem management across all technical areas
· Act as interface between our customers and various infrastructure support groups providing operating system and storage/network support
· Work very closely with the customer to provide guidance in the effective use of GIS systems, products and services (mainly ESRI technologies)

Participate in global pro-active GIS service enhancements:
· Plan and participate in global GIS backend ever greening activities like new releases, security patches and application upgrades
· Automation of workflows maintaining applications (i.e. upgrade, migration, stabilization, workarounds)
· Document, maintain and improve service performance metrics

Participate in new ArcGIS Server deployments and introduction of new technologies:
· Translating customer requirements in infrastructure design and managing component infrastructure provider’s delivery on new requirements
· On boarding (technical support) of new GIS functionality into the service, ensure appropriate transition from project to support
· Deployment of GIS backend services to new locations around the globe liaising with hardware, storage & operating system component infrastructure providers and customers
· Contribute to successful project delivery within agreed time and budget

Knowledge skills and abilities
Must have:
· Master’s degree in computer science, geography, GIS, or other closely related field
· Minimum of three years of work experience in similar role
· Excellent GIS backend application support skills covering ArcGIS Server, Internet Information Services (IIS), ArcSDE, Oracle on Linux and SQL Server
· Very good IT Infrastructure skills covering Windows Server (and Linux) administration
· Experience with middleware administration and configuration (Web applications on IIS, Tomcat, Active Directory, Kerberos KDC, DNS)
· Scripting exposure to Python scripting (optional PowerShell)
· Customer focused and pro-active attitude; enjoy customer facing, taking end-to-end responsibility
· Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution
· Excellent communication skills in English, both spoken and written
· In-depth analytical and troubleshooting skills on a variety of platforms
· Be flexible, and willing to work outside of normal office hours in order to ensure that service and high customer satisfaction is maintained

Nice-to-have/preferred:
· ArcGIS Desktop and spatial data type knowledge
· Experience with FME Server
· Experience participating in a virtual team of people delivering global services/projects.
· Experience in multinational/multicultural enterprise
· Exposure to the oil and gas industry. In particular exploration and production, preferably in the Subsurface/Geomatics arena

Interested? Send us your English CV, motivation and hourly rate.

Bijzonderheden

Regio
Nederland – Zuid-Holland

Startdatum
01-07-2016

Duur
2 jaren

Referentienr.
30160692

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