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Functie
Specialist

Expertise
Sap Hr

Werkzaamheden
For our international client in The Hague we are looking for a Salesforce.com Service Cloud Specialist.

Start: 30-5-2016
End: 29-11-2016
40 hrs./week

*** Oil & Gas experience preferred ***

Project is the replacement of the SAP EIC case management application for HR Services (60.000 cases per month) with Service Cloud (SalesForce.com), including bringing our case management processes to industry standards based on Service Cloud out-of-the-box.
We need this consultant especially to support the project team to bring our HR case management processes to Service Cloud out-of-the-box standards (standard configuration, no customization).

Technical Skills and Experience
• Very good experience with Salesforce.com and especially Service Cloud module.
• Experience with HR services case management processes.
• Working together with our project team to redefine the HR services case management processes (based on EIC and our standards) to case management processes based on Service Cloud out of the box standards.
• Integration experience between Service Cloud and SAP HR
• Should be able to show that he/she has implemented Service Cloud for HR services organisations

Soft Skills and Experience
– Wide and depth experience with out of the box implementation of salesforce.com ( cloud module)
– Service management background would be a plus.
– Expert in SAP HR processes.

Interested? Please send us your English CV, motivation and hourly rate.

Bijzonderheden

Regio
Nederland – Zuid-Holland

Startdatum
13-05-2016

Duur
6 maanden

Referentienr.
30160599

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