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We are looking for a Service Desk Analyst (Dutch), passionate about learning, with excellent customer and technical skills, to work in a multinational IT company.

Key responsibilities include:

· Should be able to handle inbound / Outbound calls
· Serve as the first point of contact for customers seeking technical assistance
· Resolve IT Support Request and Issues
· Maintain Service Records
· Identify and suggest possible improvements on procedures

this is a 1 year contract initially…

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