IT Application and Service delivery specialist
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This role will be a 70% hands on and 30% strategic position. In the future we expect this role to be a 50/50 divided position between hands on and strategic:
You will be responsible for:
70 % hands on
* Maintaining and improving the overall availability and performance of the production infrastructure, business applications, hosted systems, and test environments
* Innovation and implementation of application-level monitoring in our production environment,
* IT coverage for both the IT infrastructure and applications in our 24/7/365 environment,
* Isolate and resolve system and application issues and implementation of structural improvements to the IT environment coming from the root cause analysis,
* Supporting our office environment and its users,
30% strategic
* Coordinate the change management process, supporting projects related to innovative technology changes,
* Bring new ideas for our architectural and implementation strategy for our business applications,
* Maintain a relationship with our partners and suppliers to understand new developments and changes enabling you to timely support our business challenges…
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