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For our client, based in Eindhoven region, we are looking for a contractor with knowledge of Configuration Management (preferably with knowledge of ServiceNow).

Specs:
– Start: ASAP;
– Hours a week: fulltime;
– Duration: till end 2021, with possibilities to extend for a year;

Activities
– Implement a Certificate Management pilot on the ServiceNow ITOM platform;
– Communication & Training to the rest of the IT organization regarding the new process;
– Research and understand new processes and procedures, especially as they relate to the web, mobile, and ServiceNow platforms;
– Design and implement the Configuration Management process in ServiceNow, including related reports, dashboards, scripts, business rules, workflows, and configurations;
– Design and implement data feeds and interfaces with other systems (e…

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